FAQ

✦ What materials are your pillows made from?

All MediterraLuxe pillows are made using high-quality faux suede, square polyester microfiber or canvas.

These materials are:

  • soft to the touch (not stiff or scratchy)

  • durable for everyday use

  • resistant to pilling and fading

  • animal-friendly and easy to care for

Please note: faux suede has a smooth, matte finish. It is not velvet, plush, or fluffy. If you are looking for a deeply textured or fluffy fabric, this may feel different from what you expect.

 

✦ Are your designs original?

Yes. All MediterraLuxe designs are original artworks, inspired by European botanical illustration, classical painting, and romantic interiors.

Each piece is designed to feel like a decorative art object, not a mass-produced home accessory.

✦ Are the pillows handmade?

Each pillow is made to order, printed and sewn specifically for you after purchase.

While production is assisted by professional textile partners, every design, listing, and quality decision is curated by MediterraLuxe.

✦ What sizes do you offer?

Standard sizes are listed in each product description.
Some designs can be made in custom sizes — please message me before ordering to confirm availability.

✦ Can I request a solid back instead of a double-sided print?

Yes. Many customers prefer a solid back.

Please send a message before purchasing, and I’ll confirm available colors and create a custom listing for you if needed.

✦ How long will delivery take?

Standard shipping typically takes 5-7 business days within the continental US. Expedited shipping options are available at checkout. International shipping times vary by location, usually 10-15 business days.

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✦ How should I care for my pillow?

  • Spot clean with a damp cloth

  • Do not bleach

  • Do not tumble dry

  • Air dry recommended

These steps help preserve the artwork and fabric finish.

✦ What if the pillow isn’t what I expected?

Your happiness matters deeply to me.

If you feel the item isn’t right, please contact me directly before leaving a review. I’m always happy to explore solutions such as:

  • replacement

  • store credit

  • refund options (depending on circumstances)

Many issues can be resolved quickly with a conversation.

✦ Are colors exactly the same as shown in photos?

I strive for accurate color representation, but slight variations may occur due to:

  • screen settings

  • lighting conditions

  • fabric texture

If you’re sensitive to specific tones, feel free to ask for clarification before ordering.

✦ Do you offer wholesale or interior designer discounts?

Yes! We offer trade pricing for verified interior designers and wholesale opportunities for retailers.

Please contact us directly for more information about our trade program.

✦ Is MediterraLuxe right for me?

MediterraLuxe is best suited for customers who:

  • love romantic, classical, and European-inspired interiors

  • value artistic design over trend-based décor

  • appreciate thoughtful, curated pieces.